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Frequently Asked Questions:
What is ASIA DESTINATION?
Who is ASIA DESTINATION?
What can I expect from ASIA DESTINATION?
Why should I use ASIA DESTINATION?
What is a ASIA DESTINATION Preferred hotel?
How can ASIA DESTINATION offer such low rates?
How many reservations does ASIA DESTINATION process?
How long will it take ASIA DESTINATION to process my booking?
Why do I have to include my credit card?
How do I know my reservation is confirmed?
Can I use a telephone and contact ASIA DESTINATION to book rooms?
How do I change or cancel my booking?
How can I request an early check-in or a late check-out time?
How secure is ASIA DESTINATION?
Is it safe how you handle my credit card details?
Are room rates per person or per night?
Are taxes included in the room rates?
Do I pay a reservation fee?
Do I pay for cancellation?
How do I pay my hotel bill?
Which credit cards may I use?
I do not have a credit card. Can I still use ASIA DESTINATION?
Where can I find contact details of the hotel?
Where can I find directions to the hotel?
Where can I find maps and other information about the hotel?
Can you send me pictures of the hotel?
How can I book a room in your hotel?
How do I register a complaint or request a refund?




What is ASIA DESTINATION?
The easiest way to search and book hotel rooms online.

Who is ASIA DESTINATION?
ASIA DESTINATION is an affilate of BOOKINGS, which is a leading company in Europe for online hotel reservations.

Since 1996, BOOKINGS offers travellers the possibility to book rooms in unique hotels, chain hotels, airport hotels and highway hotels as well as in independent accommodations, small family hotels, designer hotels and budget hotels.

What can I expect from ASIA DESTINATION?
When you need a room, we have a room and when you book a room, you get the room. What we offer is what you get.

Our database covers over 5000 hotels in Europe and more than 8000 hotels worldwide. We offer travellers last moment booking opportunities with hotels in cities of their choice. Travellers experience easy to use navigation, daily availability, and updated choice of rooms, ranging from 1 to 5 stars. Book a room and travel to hotels without worries about the booking; we offer you available and reliable first class services.

Why should I use ASIA DESTINATION?
Because we offer diversity, quality and quantity of hotel rooms in Europe.

We offer business and consumer travellers reliable and innovating hotel reservation services. Our online reservation system is easy to use and offers the possibility to book a hotel room directly. Book rooms with unique hotels that you can not book anywhere else. Book a room on our website and receive a direct confirmation per e-mail within a few minutes.

What is a BOOKINGS Preferred hotel?
A Preferred hotel offers its best available room rates and availability exclusively to ASIA DESTINATION.

Preferred hotels are contracted to offer us room availability, 365 days a year. Many hotels in Europe have joined this program and offer their best available rates to travellers that make BOOKINGS on our website.

How can ASIA DESTINATION offer such low rates?
Because we offer hotels reliable, innovating and business generating online solutions.

We provide hotels the tools to sell rooms with; and the business to sell rooms to. Hotels simply want to work with us and in return offer us low rates. Hotels also have the possibility to offer rooms against last minute rates. They have the tools to amend rates and availability in our database real-time.

How many reservations does ASIA DESTINATION process?
ASIA DESTINATION is an affiliate to BOOKINGS, which processing an average of 3000 booked room nights per day.

How long will it take ASIA DESTINATION to process my booking?
Direct BOOKINGS proceed real-time; request BOOKINGS by fax are processed and confirmed within 24 hours.

The direct bookable room availability we offer on our website is exclusive to ASIA DESTINATION. This means that when travellers book a room directly on our website the booking is processed and confirmed within a few minutes. Request BOOKINGS need to be accepted by the hotel and are therefore processed and confirmed within 24 hours.

Why do I have to include my credit card?
To allow us to proceed with your booking.

We request your credit card details as a form of security. It is used to guarantee your booking to the hotel. Your information is strictly confidential. We do not debit your card. Hotels charge you as soon as you departure your stay.

How do I know my reservation is confirmed?
You will receive a confirmation of your booking per e-mail.

Direct BOOKINGS are confirmed per e-mail within a few minutes. Request BOOKINGS need to be accepted by the hotels and are therefore confirmed per e-mail within 24 hours.

Can I use a telephone and contact ASIA DESTINATION to book rooms?
Only our website offers the possibily to book rooms.

We have designed our business in such a way that travellers can book rooms against low prices online. This is one of the reasons we offer no telephone reservation service.

How do I change or cancel my booking?
Very easy; by using the cancellation link given in the confirmation e-mail of your booking.

To cancel a booking use the link given in your confirmation e-mail. To change your booking, cancel the booking first and make a new booking on our website.

How can I request an early check-in or a late checkout time?
You can add this request with your booking online.

Hotels are informed with your request and we will inform you as soon as possible. Then you can confirm your booking.

How secure is ASIA DESTINATION?
Transmissions and processing are secured through our Secure Internet Server.

We offer travellers two ways to inform us with their details. Through our Secure Internet Server transmissions and processing of details are secured. Travellers may also decide to inform us with their credit card details by fax.

Is it safe how you handle my credit card details?
Yes it is; ASIA DESTINATION carefully secures and handles your details.

Credit card details are ONLY used by us to guarantee your booking. Hotels debit your card as soon as your departure your stay. We not debit you card unless you fail to arrive and have not cancelled your booking.

Are room rates per person or per night?
All room rates are per room per nigh, unless stated differently.

Are taxes included in the room rates?
Taxes are included in the room rates, unless stated differently.

Do I pay a reservation fee?
When you book a room with us you do not have to pay a fee for the reservation.

Do I pay for cancellation?
That depends on the cancellation policy of the hotel.

We keep the standard cancellation policy of the hotels. If you fail to arrive and you have not cancelled your booking before the cancellation time given on the hotel information page you pay for cancellation.

How do I pay my hotel bill?
You pay the room bill in cash or with credit card at the hotel.

We offer travellers the possibility to book hotel rooms on our website. In order to validate room booking requests we ask personal and credit card details upfront. The credit card details are ONLY used to guarantee the reservation. The card will NOT be debited unless you fail to arrive and have not cancelled your booking before the cancellation time given on the website. Normally this cancellation time is 24 hours before arrival.

Which credit cards may I use?
We accept VISA, MASTER CARD, AMERICAN EXPRES; some hotels accept Diners Club, JCB and other local cards.

I do not have a credit card. Can I still use ASIA DESTINATION?
Yes; with hotels that accept reservation requests per fax, you can.

Use the fax to send booking details. Travellers who do not have a credit card can contact the hotel after they have made a booking. With many hotels you can make another arrangement, depending on the expected arrival time and length of stay.

Where can I find contact details of the hotel?
You can find the address details of hotels on the hotel pages.

It is not our policy to give contact details of hotels prior to a reservation. Contact details are provided after booking in the confirmation of the reservation.

Where can I find directions to the hotel?
On each hotel page you find location and direction details.

Where can I find maps and other information about the hotel?
On each hotel page you information about the hotel.

Can you send me pictures of the hotels?
We have no more pictures available than the ones posted on our website.

How can I book a room in your hotel?
We are no hotel and therefore you can only book rooms with hotels you find on our website.

How do I register a complaint or request a refund?
Mail us your request or complaint. Send e-mail to info@asiadestination.com


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